Returns

Electric Bikes and Scooters may be returned within 30 days in new, original, unused condition. There must be no sign of use. We reserve the right to deny returns if bicycles are in any condition other than new and/or charge the consumer for parts which show use such as tires, grips and saddles. A 15% restocking fee may apply. Local deliveries may arrange for pick-up within 30 days of original inquiry.

Any items that have been used and or damaged will not be accepted for return.

All other general merchandise may be returned or exchanged within 30 days. We reserve the right to deny returns that are in any condition other than new. A 15% restocking fee may apply.

Buyer is responsible to pay for return shipping, except for local deliveries.

All refunds will be applied to the original purchaser's credit card once the returned item has been inspected and approved.

The Celericycles return policy can be found here.

Warranty

All new Celericycles electric bikes (“eBikes”) are warranted to be free from manufacturing defects in materials and/or workmanship for a 1-year period from the date of original purchase. Wear and tear items are not covered by this Warranty. Wear and tear refers to damage that naturally and inevitably occurs as a result of normal riding.

The Celericycles warranty can be found here.